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NewFrog Website Review & Ratings + NewFrog Coupons

NewFrog: Products & Services

NewFrog is an online store that offers tens of thousands of consumer electronics at a lower than average price. NewFrog carries accessories for iPhones and iPods, computers, cameras, video games and other home electronics. NewFrog also carries watches, electronic toys, lasers and flashlights. Newfrog prides itself on offering their customers premium customer service, fast shipping, a huge variety of top quality products and lower than average prices.

NewFrog sells: 

NewFrog: Company Background

NewFrog is one of the premiere online stores for consumer electronic. NewFrog was founded in November 2009 and is a Chinese based business with its head office being located in the Jian Ye Industrial Park.

NewFrog contact information:

  • Address: 5th floor, 2 th Block, East, the forth street of Jian Ye Industrial Park, Nong Lin road, 518000
  • Phone: +86 755 8371 9029
  • Email: sales@newfrog.com
NewFrog: Customer Feedback & Reviews

Customer reviews for NewFrog were mixed; customer reviews and Facebook comments for NewFrog were about 60% negative and 40% positive. 

Positive customer reviews commented on:

  • Great prices
  • Excellent product selection
  • Fast shipping
  • Checkout process very simple and easy
  • Good quality products

Negative customer reviews commented on:

  • Slow shipping
  • Didn't receive order
  • Poor customer service

Some customer reviews were:

"I ordered an item without tracking to save money and they sent me an email stating that they shipped it out on May 4, 2012. I waited at least a month for my item and I emailed New Frog around June 6th and they haven't responded. It is now June 17 and I still haven't received a response or my It

"Newfrog.com is a mess, pure and simple. They lie on their website and on the order confirmation about delivery times. In my case, they promised 7-15 calendar days delivery time. Three weeks went by from their ship date notice. Nothing received ..."

"The process was very easy and simple. The items were shipped quickly and I received them without problems."

"first apperal i purchase from New Frog. very good quality. Shipping fast. Worth the price. "

"This people don't react properly on their mistakes.They sent my GPS- to USA with no name on it and with map for Europe loaded. When I complain - they ask me to send item back for reloading with no return address and with no paid postage - mean for my shipping cost. This behavior is not acceptable."

"I have buy a three clocks,and paid for them,but they did not shipped my order .I write but I don't receive answer."

NewFrog: Business Credibility & Trustworthiness

NewFrog is based in China. The Better Business Bureau is for North American businesses, not businesses based in other parts of the world, so as NewFrog is not based in North America, it is not accredited with the Better Business Bureau nor can people file a complaint with the Better Business Bureau about it. NewFrog is an Upfront Merchant. NewFrog has not won any awards or accrediations.

NewFrog: Website Popularity & Google Ranking

NewFrog website popularity:

  • NewFrog has a worldwide Alexa traffic rating of 103,069 out of 30 million websites.
  • NewFrog has an Alexa traffic rating of 33,937 in India.
  • NewFrog has a Google pagerank of two out of ten.
  • The NewFrog site receives around 2,079 unique visitors daily, which account for 19,127 daily page views.
  • About 9% of the visitors to the NewFrog site are American.
NewFrog: Social Media Presence

NewFrog social media presence:

  • NewFrog can be followed on Facebook; they have 18,725 likes on Facebook and have 46 people talking about them. NewFrog usually updates their Facebook page several times a week.
  • NewFrog can be followed on Twitter; they have 6910 followers on Twitter and have posted 287 tweets. NewFrog usually tweets daily.
  • NewFrog offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • NewFrog is on YouTube; they have uploaded 69 videos and have 30 subscribers
  • NewFrog is on Google Plus
  • NewFrog has a blog customers can follow; they update their blog several times a month.
NewFrog: Website Security & Safety

NewFrog is McAfee Secure and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the NewFrog site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

NewFrog: Pricing & Packages

NewFrog offers very good prices on all their products. In a price comparison of three products, NewFrog was less expensive on two of the products and more expensive on one of the items than their leading online competitor was. 

HD 720P HD-C4 Digital Video Camera CMOS 5.0 Mega pixels Sensor Red

  • NewFrog $68.39
  • Leading competitor: $68.69

Dual SIM Ferrari Car Shaped Perfume-emitting Qwerty Keyboard Phone White

  • NewFrog $45.73
  • Leading competitor: $49.99

16G Flash Memory Card Black Flash Memory 

  • NewFrog $18.75
  • Leading competitor: $12.99
NewFrog: Shipping Rates & Policies

NewFrog shipping rates and policies:

  • NewFrog ships worldwide.
  • NewFrog offers free standard Airmail shipping on all orders, except for orders going to Italy, Nigeria and Vietnam.
  • Standard Airmail shipping does not offer tracking; customers can pay for trackable shipping if they wish.
  • Most orders are shipped out of the NewFrog warehouse within five business days.
  • Most orders are delivered with 6-25 business days, depending on order destination.
  • Customers are responsible for any taxes, duties and/or customs that occur.
NewFrog: Payment Methods Accepted

NewFrog only accepts payments through PayPal. However, customers can use their Paypal account to pay by eCheck or to pay with their credit card. PayPal can be used with a Visa, Bank, MasterCard, American Express and Discover card. NewFrog does not accept cash, money orders, personal checks or wire transfers. NewFrog also does not offer C.O.D

NewFrog: Returns, Refunds & Exchange Policy

NewFrog return/refund policy:

  • Customers can cancel their order before it is shipped and receive a full refund; however, once an order is shipped it cannot be cancelled. 
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Customers are responsible for return shipping costs and any customs/duties that occur.
  • Before making a return, customers are asked to contact NewFrog's customer service at sales@newfrog.com.
NewFrog: Product images & screenshots
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NEWFROG COUPONS
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Get 54% Off Off on Select Brands @ NewFrog (expires in 5 months)
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Get 60% Off Off on Best Sellers @ NewFrog (expires in 5 months)
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Get 50% Off Off on Jewelry & Watches @ NewFrog (expires in 5 months)
Save 50% on Off on Fashion Apparel @ NewFrog (expires in 5 months)
Save 50% on Off on Laptop Accessories @ NewFrog (expires in 5 months)
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